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Aboriginal and Torres Strait Islander visitors are advised that this website may contain images, voices and videos of deceased persons. Users are warned that there may be words and descriptions that may be culturally sensitive and which might not normally be used in certain public or community contexts.

About 13YARN

13YARN [Thirteen YARN] is the first national crisis support line for mob who are feeling overwhelmed or having difficulty coping. We offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week. 13YARN empowers our community with the opportunity to yarn without judgement and provide a culturally safe space to speak about their needs, worries or concerns.

If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN on 13 92 76 (24 hours/7 days) and talk with an Aboriginal or Torres Strait Islander Crisis Supporter.

This is your story; your journey and we will take the time to listen. No shame, no judgement, safe place to yarn. We’re here for you.

About 13YARN

13YARN is an Aboriginal & Torres Strait Islander crisis support line funded by the Australian Government with the support of Lifeline and developed in collaboration with Gayaa Dhuwi (Proud Spirit) Australia. It is run by Aboriginal and Torres Strait Islander people.

We have co-designed this line using Lifeline expertise with several Aboriginal mental health professionals including NACCHO, Black Dog Institute Aboriginal Lived Experience team and the Centre for Excellence in Suicide Prevention along with input from Torres Strait Islander, remote, regional, and urban peoples with lived experience. We work to explore options for ongoing support and community members will always be reassured they will be connected to another Aboriginal and Torres Strait Islander person who will understand where they are coming from and value knowing HOW to listen, without judgement or shame.

13YARN’S key attributes

  • Our service is designed, led and delivered by Aboriginal and Torres Strait Islander people across varying demographics including age, family status, urban, rural and remote locations that have high rates of suicide and self-harm.
  • 13YARN reflects the cultural and historical factors that had contributed to Aboriginal and Torres Strait Islander peoples' understanding and experience of mental wellbeing and suicide.
  • The 13YARN crisis helpline will not only build capacity and resilience for the Aboriginal and Torres Strait Islander people, it will also create and enhance opportunities in communities.
  • This service will be monitored and led by an Aboriginal and Torres Strait Islander Advisory Committee closely engaged with the Aboriginal and Torres Strait Islander led service management team.

Key Points about 13YARN

  • First national support line for Aboriginal & Torres Strait Islander people in crisis.
  • We listen without judgement
  • Confidential and anonymous
  • Aboriginal and Torres Strait Islander Crisis Supporters
  • Available 24/7 across the country and accessible by any phone in Australia
  • Culturally Safe Space
  • Aboriginal and Torres Strait Islander led service management team

Public commitment to child safety

13 YARN is committed to protecting the safety, well-being and rights of every child and young person. Whilst 13 YARN doesn’t specifically provide child-related services, we maintain an ethical, legal and moral commitment to protect children from harm including First Nations children, children with disabilities, children who are gender-diverse and those who are from culturally or linguistically diverse backgrounds.

We maintain and practice a zero-tolerance approach to abuse and neglect in any form.

We recognise the safety and wellbeing of children is a collective responsibility, shared by 13 YARN, its employees, contractors, volunteers, Members and the community.

We pledge to:

  • Provide a safe, supporting environment for children and their families.
  • Ensure our services are accessible and responsive to the needs of all children and young people in crisis.
  • Continuously evaluate and improve our practices to uphold the highest standards of child protection.
  • Identify risks to the safety and wellbeing of children and young people early, and remove or reduce these risks.
  • Offer training and resources to empower our employees, who may interact with children and young people as part of their role, to understand the risks and their responsibilities regarding the safety of children and young people.
  • Treat all allegations and safety concerns relating to children and young people seriously.
  • Embed processes to respond to any child safety complaints or incidents.

Enquiries

For all general enquiries, please email enquiries@13yarn.org.au.

For all media enquiries, please email
media@13yarn.org.au.

Our Vision

Our vision is to achieve a nation free of suicide. We know the current statistics for suicide and self-harm for Aboriginal people are disproportionately high. To tackle this problem head-on, this service will be led by an Aboriginal and Torres Strait Islander Advisory Board and employ professionals in suicide prevention and crisis support utilising Lifeline’s extensive experience and infrastructure.
13YARN - 13 92 176 - Logo
Our Story, Our Healing
Available 24/7 across Australia from any phone

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